What to include
- Your account email, never your password.
- The order or subscription number.
- The app and platform you are using.
Typical response time: within 24 hours
Abuse reports: [email protected]
Contact
Pick the channel that suits you. Support answers in the language of this page whenever possible.
Before you write
Most questions are about importing a configuration. Check the apps page first — it answers the majority in one screen.
Typical response time
Apps and setup
Import once, stay connected. These are the clients verified against our configurations.