Frequently asked questions
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What is the difference between a traffic-based and a connection-based order?
A traffic-based order counts gigabytes and allows unlimited devices. A connection-based order allows unlimited traffic but caps how many devices connect at once. An order is always exactly one of the two.
How long does activation take?
Configuration is generated immediately after payment is confirmed. If the region reports no available capacity, the order waits and you are notified instead of being charged twice.
Do you keep logs of what I browse?
No. We record what is required to operate the service — the traffic volume per order and the number of simultaneous connections — and nothing about destinations.
Which apps work?
Happ, v2rayNG, NekoBox, Streisand and Shadowrocket are verified. Any client that can import a standard subscription link should work as well.
What happens when I reach the limit?
The subscription stops until it is renewed or increased. You are warned by email as you approach the limit, so there is no surprise.
Can I change the configuration key myself?
Yes. The subscription page lets you rotate the client UUID or password, which rebuilds every configuration. Re-import afterwards in your app.
Which payment methods do you accept?
Balance top-ups and orders are handled through our payment providers. Cryptocurrency is supported for customers who prefer it.
Do you offer refunds?
Unused balances can be returned within the window described on the refund page. Once traffic has been consumed or the period has started, the service is considered delivered.